Privacy Notice

Our Privacy Notice provides clarification in relation to how we may collect and use your personal information in accordance with the General Data Protection Regulations (GDPR) 2018.

Why do you collect information about me?

We collect your personal information only for the purposes of managing your booking with The Seatones.

What information do you collect about me?

We will collect, use and store the following categories of personal information about you:

  • Your name

  • Your contact details (address, telephone number and email)

  • Date of your event

  • Address of the venue in which the event is to be held

  • If applicable, the name of the person for whom the event is for

  • Any personal information which you feel is required for the provision of our performance at your event

  • Photographs and videos of the event


Will you collect sensitive personal information about me?

No, we will not collect any information categorised as sensitive under GDPR regulations.

How do you collect personal information about me?

We collect personal information about you via telephone, email, online (website and/or social media) and face to face contact.

What reasons do you have to use/process my personal information?

When making a booking with The Seatones you enter into a contract agreement with us.  We will only use your personal information for the purposes of fulfilling that contract.

How will you use the information you collect about me?

We will only use your personal information, for the following purposes:

  • To contact you about your booking

  • To make arrangements with the venue

  • To promote your event, if applicable – with your consent

  • On our social media platforms (photos/videos) – with your consent

  • On our website (photos/videos/feedback) – with your consent


What if I don’t want to provide you with my personal information?

Unfortunately, if you do not want to provide the personal information as described above then we will not be able to proceed with your booking.


Will you share my personal information with third parties?

We will never share your personal information with any third parties unless you give us consent to do so.

How do you store my personal information?

We will store your personal information obtained on our booking form in electronic format via email and on our Google Drive.

We use a Gmail address which by default uses Transport Layer Security (TLS) to encrypt and protect email traffic.

How long will you keep my personal information for?

For confirmed bookings we will retain your personal information for 7 years for legal or tax reasons.

For booking enquiries (via email and social media) which don’t result in a confirmed booking we will retain your personal information for 2 years.